Oferty pracy

Senior Business Analyst

(Ref.Nr SBA/PL/19)
Miejsce pracy: Wrocław

Collection Support Team is part of B2Holding Operations area and assists B2 companies in reviewing current processes affecting unsecured portfolios, identifying potential improvements and supporting with development and implementation, with the final goal of optimizing efficiency of collection process and increasing recoveries.

The role of Senior Business Analyst will support Collection Support Team and B2 companies within the organization to identify and analyze opportunities for improvement, managing change initiatives / projects. S/He will design, and document business processes related to the company's target Operating Model, while defining functional and non-functional requirements, which will be used by local workforce in IT systems development.

 

Main Responsibilities:

  • analyze existing processes and identify
  • works closely with key stakeholders across the Group and company to ensure the successful development and implementation of business improvement initiatives
  • ensures that business needs are articulated as clear, detailed feature definitions and user stories for inclusion in the product roadmap and development lifecycle
  • conducts business process analysis, assessment, program & project management activities
  • documents business cases, processes and plans
  • writes test scenarios and participates / supports UAT execution
  • prepares reference guides & training material
  • effectively acts as a liaison between the business stakeholders, the IT & Organization Unit and the external vendors who implement improvement solutions

Qualifications and Requirements:

  • at least 4-6 years’ professional experience as a Business Analyst or related role
  • BA/BS degree in any of the following areas: Business Administration, IT, Engineering. An MBA will be considered a plus
  • demonstrable experience in consulting and/or knowledge of the banking industry in the area of Collections will be considered a plus
  • knowledge of AroTron system is considered a plus
  • excellent knowledge of Business Analysis and process modelling tools and techniques
  • knowledge of Project Management principles, methods, tools and techniques Certification in Project Management will be considered a plus
  • very strong soft skills – communication, facilitation, co-ordination – working with many different stakeholders
  • fluency in English
  • availability to travel up to 75% of time

What we offer:

  • extensive development opportunities: tailored trainings, aiming to maximize your potential
  • possibility to strengthen expertise in a multi-national environment, covering more than 20 European markets
  • attractive package: competitive salary, “away from home” compensation, yearly performance bonus and many other benefits
  • welcoming and inclusive environment, based on B2Holding’s policy of treating all employees with respect, regardless of their position, and avoiding any kind of discriminatory behavior or harassment

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